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Operational Systems Trainer

2 months ago

Hartford, Connecticut, United States Dunkin' Full time

We are seeking a dedicated Operational Systems Trainer for Dunkin'. Previous experience with Dunkin' is essential.

Key Responsibilities:

  • Fulfill Dunkin' team member roles
  • Educate and mentor team members on Brand standards
  • Facilitate the onboarding process for new hires
  • Implement product rollouts
  • Maintain effective communication with the team
  • Deliver exceptional guest service

Qualifications:

  • Basic computer proficiency
  • Fluency in English
  • Prior experience in retail or food service preferred
  • High School diploma or equivalent
  • Mandatory previous experience with Dunkin'

Essential Competencies:

  • Ability to work collaboratively in a team setting
  • Exhibits integrity and a positive demeanor
  • Open to learning and adapting
  • Guest-oriented mindset

Physical Requirements:

  • Ability to stand for extended periods
  • Repetitive motions involved
  • Capability to lift up to 20lbs
  • Use of a headset
  • Comfortable working in a compact environment

Ouimet/Jacks LLC operates as a Dunkin' franchisee.