Operations Manager

3 weeks ago

Hartford, Connecticut, United States Two Coyotes Wilderness School Full time

Operations Manager Job Summary

Two Coyotes Wilderness School is seeking an experienced Operations Manager to join our team. As a key member of our Administrative Team, you will be responsible for creating and maintaining effective administrative systems and processes that embody the quality of care and connection that families and staff experience in our programming.

Key Responsibilities:

  • Be a welcoming and responsive point of contact for families to field basic program inquiries, provide program registration support, track the submission of required forms, make modifications to enrollment, collect payments and process scholarship awards.
  • Synthesize enrollment information gathered from families into meaningful and timely reports to field staff for each program.
  • Build out registration for each program on CampBrain, our registration software, while tracking and integrating modifications and improvements from previous seasons.
  • Provide HR administrative support by maintaining staff rosters and schedules on Homebase, our time tracking software, and processing background checks.
  • Research new technological solutions to meet emergent operations & program needs and support our transition to new systems.
  • Openly receive and filter feedback from staff and families in order to improve the functioning of the Administrative Team and to co-create an organizational culture built on mutual trust, respect, open communication, and shared accountability.
  • Commit to the evolution and transformation of Two Coyotes' organizational culture and programs by participating actively in our organizational partnership with CEIO.

Requirements:

  • 3+ years of experience working in collaborative work environments in an office setting.
  • Fluency in Office 365 and Google Suite products, able to learn new software and adapt quickly to new technologies.
  • Willingness and ability to spend time outdoors in varied weather conditions to observe programs and connect with children and families.
  • Willingness and ability to spend significant time on a computer to collaborate with colleagues, communicate with families, and carry out administrative responsibilities.

About Two Coyotes Wilderness School

Two Coyotes Wilderness School is a non-profit nature mentoring organization in Connecticut that connects people to nature, community, and self. We provide long-term, nature-based mentoring to help young people thrive and navigate the many stages of their lives. Our mentors help children understand who they are, what their gifts are, and how to bring them into the world in ways that honor reciprocity and inclusion.

Our mission goes deeper than environmental education for youth. Through our programs, we seek to raise future ancestors who are whole, healthy beings that embody their interconnection with nature, foster caring community, and are committed to creating a more equitable and inclusive world for the next generation.

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