Patient Access Representative

1 day ago


Hampton, Iowa, United States Trinity Health Full time
Job Summary

We are seeking a highly motivated and detail-oriented Patient Access Representative to join our team at Trinity Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth flow of patients through our healthcare system.

Key Responsibilities
  • Validate and obtain demographic, clinical, financial, and insurance information from patients, family members, and guarantors in a timely and accurate manner.
  • Enter patient information into the patient accounting system, ensuring high data integrity and accuracy.
  • Communicate with various ancillary departments to ensure seamless patient flow and efficient service delivery.
  • Manage clinic patient appointments and phone calls/messages, providing timely and customer-centric service.
  • Review signed physician orders for all tests and procedures, ensuring accurate and timely processing.
Requirements
  • High school diploma or equivalent required; one-year post-high school education preferred.
  • Past work experience of at least one year within a healthcare provider environment, performing patient access and/or customer services activities preferred.
  • Self-motivated, detail-oriented individual able to work with minimum supervision.
  • Ability to work on multiple projects at one time and flexibility to meet department needs.
  • Excellent communication skills, verbal and written, and interpersonal skills necessary in dealing with internal and external customers.
Benefits
  • Competitive wages, including weekend and night differentials.
  • Generous paid time off program.
  • Retirement Savings program with employer match starting on Day 1.
  • Education Assistance offered.


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