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Referral Specialist I
2 months ago
We are seeking a highly skilled Referral Specialist to join our team at Family Health Centers of San Diego. As a Referral Specialist, you will play a critical role in ensuring the smooth referral process for our patients, working closely with our clinical team to provide accurate and timely documentation.
Key Responsibilities- Documentation and Referral Processing
- Accurately complete all required documentation in a timely manner, adhering to department standards and patient insurance requirements.
- Meet daily referral modification productivity standards for Referral Specialists, adhering to referral processes and guidelines.
- Clinical Information and Communication
- Provide appropriate clinical information to specialists, adhering to referral guidelines.
- Communicate effectively with various clinics, facilities, and companies to obtain necessary information for referral and pre-authorization requests.
- Administrative Support
- Prepare and process all referral and pre-authorization paperwork, gathering pertinent information as needed.
- Perform other duties as assigned by the clinical team.
- Education and Experience
- At least 1 year of experience in an ambulatory care setting or similar setting is strongly preferred.
- High school diploma or GED equivalent required.
- Skills and Qualifications
- Medical Terminology Course required, or able to complete within 90 days of hire.
- Bilingual English/Spanish is required.
- Competitive Compensation
- Competitive salary with excellent benefits.
- Retirement and Wellness Benefits
- Retirement plan with employer match.
- Paid time off, extended sick leave, and paid holidays.
- Medical, dental, vision, FSA, and life insurance.
- Employee discounts and wellness programs.
As a Referral Specialist at Family Health Centers of San Diego, you will have the opportunity to work in a dynamic and supportive environment, providing culturally competent care to the medically underserved. We offer a generous compensation and benefits package, and we are committed to pay equity and internal equity among our team members.