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Referral Specialist I

2 months ago


San Diego, California, United States Family Health Centers of San Diego Full time
Job Summary

We are seeking a highly skilled Referral Specialist to join our team at Family Health Centers of San Diego. As a Referral Specialist, you will play a critical role in ensuring the smooth referral process for our patients, working closely with our clinical team to provide accurate and timely documentation.

Key Responsibilities
  • Documentation and Referral Processing
    • Accurately complete all required documentation in a timely manner, adhering to department standards and patient insurance requirements.
    • Meet daily referral modification productivity standards for Referral Specialists, adhering to referral processes and guidelines.
  • Clinical Information and Communication
    • Provide appropriate clinical information to specialists, adhering to referral guidelines.
    • Communicate effectively with various clinics, facilities, and companies to obtain necessary information for referral and pre-authorization requests.
  • Administrative Support
    • Prepare and process all referral and pre-authorization paperwork, gathering pertinent information as needed.
    • Perform other duties as assigned by the clinical team.
Requirements
  • Education and Experience
    • At least 1 year of experience in an ambulatory care setting or similar setting is strongly preferred.
    • High school diploma or GED equivalent required.
  • Skills and Qualifications
    • Medical Terminology Course required, or able to complete within 90 days of hire.
    • Bilingual English/Spanish is required.
Benefits
  • Competitive Compensation
    • Competitive salary with excellent benefits.
  • Retirement and Wellness Benefits
    • Retirement plan with employer match.
    • Paid time off, extended sick leave, and paid holidays.
    • Medical, dental, vision, FSA, and life insurance.
    • Employee discounts and wellness programs.
What We Offer

As a Referral Specialist at Family Health Centers of San Diego, you will have the opportunity to work in a dynamic and supportive environment, providing culturally competent care to the medically underserved. We offer a generous compensation and benefits package, and we are committed to pay equity and internal equity among our team members.