Service Operations Manager

7 days ago


Burlington, Washington, United States R&H Mechanical, Inc. Full time
Job Title: Commercial Service Director

About Us: R&H Mechanical, Inc. is a family-owned business with over 45 years of experience in providing top-notch service maintenance and repairs to commercial and residential clients in Skagit, Island, and Snohomish counties.

Salary: $100,000 - $112,000 per year, depending on experience and qualifications.

Job Description: As our new Commercial Service Director, you will be responsible for managing the daily dispatching and efficiencies of our service technicians, as well as overseeing customer relations, billing, and warranty claims. You will also interact with other managers to ensure seamless communication and collaboration. The ideal candidate will have strong leadership and training abilities, excellent communication and customer service skills, and a valid driver's license with a clean driving record. We offer a competitive salary, company vehicle, cell phone, and gas card, as well as a generous benefits package including medical, dental, and vision insurance, health savings plan, company-paid life insurance, paid time off, profit sharing, employee referral program, and 401(k) with a 4% match. If you are a motivated and detail-oriented individual with a passion for HVAC service, we encourage you to apply.

Required Skills and Qualifications:
  • 3+ years' experience in the HVAC field, both service and install preferred
  • Able to communicate clearly in English, both verbally and in writing
  • Management experience in a trade industry, HVAC preferred
  • Familiarity with all applicable codes preferred


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