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Clinical Front Desk Representative

1 week ago


Carlisle, Pennsylvania, United States UPMC Full time

The Clinical Front Desk Representative is a key member of our team at UPMC Hillman Cancer Center. As a representative, you will be responsible for ensuring that every patient has a positive experience from the moment they arrive.

A successful candidate will have a strong background in customer service, with excellent communication and interpersonal skills. They will be able to work effectively in a team environment, prioritize tasks, and maintain accurate records.

Responsibilities include:

  • Welcoming patients and guiding them through the check-in process
  • Collecting payments and confirming insurance information
  • Scheduling follow-up appointments and connecting patients to advocacy resources
  • Helping patients understand their financial obligations and advocating on their behalf

We are committed to providing a safe and inclusive work environment. We offer a competitive salary and benefits package, including regular hours, Monday through Friday, 8:00 am - 4:30 pm. If you are passionate about delivering exceptional patient care, we encourage you to apply.