Supervisor Information Services Specialist
4 hours ago
At Freeport-McMoRan, we are committed to providing an exceptional employment package that recognizes excellence, encourages safe production, and fosters a culture supported by our core values. In this role, you will find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career.
As a Supervisor Information Services, you will be responsible for assisting in the planning, organization, supervision, coordination, and enhancement of the site's computer, conventional, and wireless telecommunications systems and infrastructure.
Key Responsibilities- Participate in the monitoring of and reporting of performance and progress related to local IS policy and Compliance Calendar requirements and deadlines.
- Assist local managers with SOX compliance by providing necessary documentation for control compliance and testing.
- Assist local Process Control Managers with compliance activities, definitions, and "Best Practices" as they relate to managing process control infrastructure and servers.
- Assist in the development, training, and mentoring of local IS support technicians, including PC Technicians and Local Area Network Administrators.
- Interface with local customers on IS support or service issues.
- Work with other site coordinators and Regional IT Manager to ensure inter-operability and process standardization.
- Communicate local IS issues to regional and enterprise management and strive to build harmonious relationships.
- Assist with the planning and execution of local IS capital projects.
- Ensure the integrity of each site's computer and communications systems.
- Assist with problem-solving and resolving customer service issues with users.
- Effectively coach and mentor department employees by proactively supporting employee involvement and development, counseling employees on performance standards, and completing and administering accurate and timely performance reviews.
- Bachelor's degree in Computer Science, Information Technology, or a closely related field and four (4) years of experience in a computer technology service delivery capacity; OR
- Associate's degree or IT Certificate and five (5) years of related IT experience; OR
- High School diploma or GED and seven (7) years of experience in a computer technology service delivery capacity.
- Affordable medical, dental, and vision benefits.
- Company-paid life and disability insurance.
- 401(k) plan with employer contribution/match.
- Paid time off, paid sick time, holiday pay, parental leave.
- Tuition assistance.
- Employee Assistance Program.
- Discounted insurance plans for pet, auto, home, and vehicle.
- Internal progression opportunities.
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