Supervisor Information Services Specialist

4 hours ago

Green Valley, Arizona, United States Freeport McMoRan Full time
About the Role

At Freeport-McMoRan, we are committed to providing an exceptional employment package that recognizes excellence, encourages safe production, and fosters a culture supported by our core values. In this role, you will find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career.

As a Supervisor Information Services, you will be responsible for assisting in the planning, organization, supervision, coordination, and enhancement of the site's computer, conventional, and wireless telecommunications systems and infrastructure.

Key Responsibilities
  • Participate in the monitoring of and reporting of performance and progress related to local IS policy and Compliance Calendar requirements and deadlines.
  • Assist local managers with SOX compliance by providing necessary documentation for control compliance and testing.
  • Assist local Process Control Managers with compliance activities, definitions, and "Best Practices" as they relate to managing process control infrastructure and servers.
  • Assist in the development, training, and mentoring of local IS support technicians, including PC Technicians and Local Area Network Administrators.
  • Interface with local customers on IS support or service issues.
  • Work with other site coordinators and Regional IT Manager to ensure inter-operability and process standardization.
  • Communicate local IS issues to regional and enterprise management and strive to build harmonious relationships.
  • Assist with the planning and execution of local IS capital projects.
  • Ensure the integrity of each site's computer and communications systems.
  • Assist with problem-solving and resolving customer service issues with users.
  • Effectively coach and mentor department employees by proactively supporting employee involvement and development, counseling employees on performance standards, and completing and administering accurate and timely performance reviews.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a closely related field and four (4) years of experience in a computer technology service delivery capacity; OR
  • Associate's degree or IT Certificate and five (5) years of related IT experience; OR
  • High School diploma or GED and seven (7) years of experience in a computer technology service delivery capacity.
What We Offer
  • Affordable medical, dental, and vision benefits.
  • Company-paid life and disability insurance.
  • 401(k) plan with employer contribution/match.
  • Paid time off, paid sick time, holiday pay, parental leave.
  • Tuition assistance.
  • Employee Assistance Program.
  • Discounted insurance plans for pet, auto, home, and vehicle.
  • Internal progression opportunities.

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