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Customer Service Senior Specialist

1 month ago

Greenfield, United States Elanco Animal Health Full time
Job Summary

We are seeking a highly skilled Customer Service Sr. Specialist to join our team at Elanco Animal Health. As a key member of our customer service team, you will be responsible for providing timely, accurate, and professional support to our customers via phone, email, and other channels.

Key Responsibilities
  • Process customer orders and related inquiries in a timely and accurate manner
  • Handle disputes and general finished good order management
  • Provide excellent customer service and support
  • Collaborate with internal teams to resolve customer issues
  • Stay up-to-date with animal health industry trends and developments
Requirements
  • Strong customer service skills and experience
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Knowledge of animal health industry

Elanco Animal Health is a leading animal health company dedicated to improving the health and well-being of animals. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.