Service Operations Coordinator

2 weeks ago


Folsom CA, United States Johnson Controls Full time

About Johnson Controls
Unleash your potential with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you.

Key Responsibilities:

  • Coordinate employee safety statistics and track safety training.
  • Manage truck inventory counts and generate on-call schedules.
  • Assist with customer surveys and follow up on connected system needs.
  • Work with CRC to schedule customer service requests from initiation to service completion.

Job Requirements:

  • High school diploma or equivalent required, plus a minimum of five years of service industry experience managing service operations and/or service scheduling.
  • Able to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.

Benefits:

  • Paid vacation, holidays, and sick time.
  • Comprehensive benefits package, including 401K, medical, dental, and vision care available from day one.
  • Extensive product and on-the-job/cross-training opportunities, supported by outstanding internal resources.
  • Dedication to safety through our Zero Harm policy.
  • Company vehicle, tools, and equipment provided to complete all jobs.
  • In office required for training and probationary period. Options for telecommuting may be available in future.

Estimated hourly rate: $30.00 - $38.00 per hour (dependent on education, experience, knowledge, skills, and abilities). Johnson Controls International plc is an equal employment opportunity and affirmative action employer.



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