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Front of House Team Supervisor

2 months ago

Salem, Oregon, United States Chick-fil-A Full time
Chick-fil-A Front of House Supervisor

Are you an enthusiastic leader with a commitment to delivering outstanding customer experiences? Chick-fil-A is seeking a Front of House Supervisor to enhance our team. In this pivotal role, you will be responsible for guiding and inspiring the front of house staff to uphold the Chick-fil-A standard of service and hospitality.

Key Responsibilities:
  • Leadership: Inspire and direct the front of house team, providing clear guidance and ensuring seamless operations.
  • Customer Engagement: Guarantee exceptional service by welcoming guests, addressing their needs, and resolving any concerns.
  • Order Management: Supervise order processing, cash handling, and accuracy of orders.
  • Drive-Thru Coordination: Oversee and manage drive-thru service for optimal efficiency.
  • Dining Area Oversight: Ensure cleanliness, organization, and comfort for customers in the dining area.
  • Shift Oversight: Manage shift schedules, breaks, and labor distribution.
  • Financial Procedures: Supervise cash handling protocols and ensure accurate reconciliation.
  • Health and Safety: Maintain a safe and sanitary work environment.
  • Effective Communication: Communicate efficiently with team members and management.
  • Documentation: Keep precise records and reports for management review.
Qualifications:
  • High school diploma or equivalent
  • Prior experience in a leadership or management role within a food service environment
  • Strong understanding of front of house operations
  • Exceptional leadership and team-building abilities
  • Willingness to work flexible hours, including weekends and holidays
  • Proficient in computer applications
Perks:
  • A vibrant work atmosphere
  • Competitive compensation
  • Complimentary meals during shifts
  • Flexible work schedules
  • Closed on Sundays
  • Scholarship opportunities available
  • Contributions towards health, dental, and vision insurance

Chick-fil-A is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace. Join us in making a positive impact in the community by serving freshly prepared meals with a smile.