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Customer Service Representative

2 months ago

Spokane, Washington, United States Lowe's Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Deliver excellent customer service at the register, answering customer questions and providing a professional experience.
  • Scan and bag items accurately and efficiently, ensuring a smooth checkout process.
  • Manage a cash register, payments, and exchanges, maintaining a high level of accuracy and attention to detail.
  • Maintain a clean and safe store environment, adhering to company standards and policies.

What We Offer:

  • A competitive hourly rate of $17.30 per hour, with opportunities for advancement and career growth.
  • A comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and holidays.
  • Access to training and tuition reimbursement programs, helping you develop new skills and achieve your career goals.
  • A talented and supportive team of associates who will welcome you like family.
  • Opportunities to learn and grow with a leading retail company, with a focus on customer satisfaction and employee development.

Requirements:

  • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 months experience using common retail technology, such as smart phones and tablets.
  • Ability to obtain sales-related licensure or registration as may be required by law.

Preferred Qualifications:

  • Previous experience as a cashier, salesperson, or retail associate.
  • Experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
  • Customer-focused and goal-oriented, with a strong commitment to delivering exceptional customer service.

Lowe's is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment, where all associates feel valued and respected. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.