Customer Relations Specialist

6 days ago


Memphis, Tennessee, United States Warren Hodges - State Farm Agent Full time
Job Summary

We are seeking a highly skilled and motivated Social Media Specialist to join our team at Warren Hodges - State Farm Agent. This role involves managing and growing our social media presence across various platforms, creating engaging content, and collaborating with the team to align content with company goals.

Salary: $55,000 - $70,000 per year, depending on experience.

About the Role

This is an exciting opportunity for a creative and proficient individual to develop and implement effective social media strategies, increase brand visibility, and engage with customers.

Main Responsibilities:

  • Develop and manage engaging content for our social media channels (Facebook, Instagram, YouTube, etc.)
  • Execute strategies to increase brand visibility, engagement, and community interaction
  • Monitor and respond to customer inquiries, comments, and feedback across platforms
  • Track social media performance through analytics tools and adjust strategies as needed
  • Collaborate with the team to align content with company goals and marketing objectives
  • Stay current on social media trends, platform updates, and emerging technologies to keep content fresh and innovative

Qualifications:

  • Proven experience managing social media platforms
  • Proficient in creating and editing engaging multimedia content (images, videos, etc.)
  • Strong understanding of social media trends, analytics, and tools for scheduling and reporting (e.g., Hootsuite, Buffer)
  • Excellent written and verbal communication skills
  • Ability to work independently and meet deadlines

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


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