Insurance Customer Service Ambassador
6 days ago
We are seeking a highly motivated and customer-focused Insurance Customer Service Ambassador to join our team at Henry Abanonu - State Farm Agent.
Compensation PackageThe successful candidate can expect an hourly pay plus commission/bonus, paid time off (vacation and personal/sick days), and flexible hours. Additionally, as an Agent Team Member, you will have the opportunity to earn valuable experience, growth potential, and advancement within our agency.
Key Responsibilities- Establish strong relationships with customers and follow up on their needs as required.
- Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Utilize a customer-centric approach to educate clients about insurance options and develop leads, schedule appointments, identify customer needs, and market suitable products and services.
- Collaborate with the agent to achieve marketing goals and maintain a digital marketing system to promote the office.
- Demonstrate excellent communication skills – written, verbal, and listening.
- Show enthusiasm for the role insurance and financial products play in helping people manage life's risks, recover from unexpected events, and realize their dreams.
- Be people-oriented, self-motivated, proactive in problem-solving, and proud of delivering high-quality work accurately and timely.
- Achieve mutually agreed-upon marketing goals and possess a Property and Casualty license, which must be obtainable, along with a Life and Health license.
- Flexible work-from-home options available.
- Paid time off (vacation and personal/sick days).
- Commission plus bonus.
- Hourly pay.
- Growth potential/Opportunity for advancement within the agency.
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