Insurance Customer Service Ambassador

6 days ago


West Hollywood, United States Henry Abanonu - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused Insurance Customer Service Ambassador to join our team at Henry Abanonu - State Farm Agent.

Compensation Package

The successful candidate can expect an hourly pay plus commission/bonus, paid time off (vacation and personal/sick days), and flexible hours. Additionally, as an Agent Team Member, you will have the opportunity to earn valuable experience, growth potential, and advancement within our agency.

Key Responsibilities
  • Establish strong relationships with customers and follow up on their needs as required.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-centric approach to educate clients about insurance options and develop leads, schedule appointments, identify customer needs, and market suitable products and services.
  • Collaborate with the agent to achieve marketing goals and maintain a digital marketing system to promote the office.
Requirements
  • Demonstrate excellent communication skills – written, verbal, and listening.
  • Show enthusiasm for the role insurance and financial products play in helping people manage life's risks, recover from unexpected events, and realize their dreams.
  • Be people-oriented, self-motivated, proactive in problem-solving, and proud of delivering high-quality work accurately and timely.
  • Achieve mutually agreed-upon marketing goals and possess a Property and Casualty license, which must be obtainable, along with a Life and Health license.
Benefits
  • Flexible work-from-home options available.
  • Paid time off (vacation and personal/sick days).
  • Commission plus bonus.
  • Hourly pay.
  • Growth potential/Opportunity for advancement within the agency.


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