HVAC Service Manager
5 days ago
At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing.
Job SummaryWe are seeking an accomplished Service Manager to join our team. The successful candidate will be responsible for directing day-to-day field service operations, collaborating with teammates, and demonstrating our company values to the community. This role requires a strong leader who can coach, teach, and engage with Technicians to drive an exceptional safety culture, deliver unparalleled customer care, talent development, and business growth.
Key Responsibilities- Direct day-to-day field service operations and ensure compliance with safety standards and customer requests.
- Lead a team of talented Service Technicians in a challenging, fast-paced service environment.
- Drive operational excellence and achieve goals through day-to-day management.
- Cultivate and maintain lasting relationships with current customers and work with both current and potential customers to qualify service needs.
- Develop estimates that will grow our business in the region.
- Focus on development of the team, through exceptional coaching, teaching, and caring.
- Accomplished in developing high performing service teams through coaching, motivating, recruiting, and performance management.
- Commercial HVACR service experience to provide support to Technicians for service issues.
- Industry related Service Manager or Service Supervisor experience.
- Skilled in developing commercial HVAC maintenance and service estimates.
- Possess excellent communication, interpersonal, and customer service skills.
- Ability to manage customer relationships, perceptions, and expectations.
- Strong problem solving and critical thinking skills to provide innovative solutions.
- High energy level to handle a dynamic, evolving, and fast-paced workload.
- Professional demeanor and positive attitude.
Visit our website at www.colonialwebb.com/careers to learn more and apply for this exciting opportunity. We are an equal opportunity employer and welcome applications from qualified minorities, women, veterans, and individuals with disabilities.
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