Legal Intake Coordinator

4 weeks ago


Orlando, Florida, United States Rubenstein Law, P.A. Full time
Job Overview

Rubenstein Law, P.A. is seeking a highly skilled Intake Specialist to join our team. As a key member of our client onboarding process, you will be responsible for managing the intake of new clients, ensuring a seamless and efficient experience for our clients.

Key Responsibilities

  • Conduct phone consultations with potential new clients to gather information and process case sign-ups.
  • Assist clients with questions and concerns related to their case sign-up process.
  • Coordinate clinic appointments for new clients and review potential new case leads.
  • Ensure all case intake legal documents are processed, signed, and executed properly.
  • Routinely handle a high volume of phone calls with tact and empathy.

Requirements and Qualifications

  • Strong communication and organizational skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Customer service or call center experience preferred.
  • Bilingual (English/Spanish) required.

Benefits

  • Paid Time Off (PTO) plus 8-paid holidays.
  • Staff and Attorney bonuses.
  • Medical Benefits (Health, Dental, Vision, STD & LTD, and other medical coverages).
  • Group and Optional Life insurance.
  • 401(k) with company matching.

Work Schedule

Available shifts: Tuesday-Saturday or Sunday-Thursday.



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