Client Care Specialist 2

6 days ago


Riverside California, United States AIDS Healthcare Foundation Full time
About the Role

AIDS Healthcare Foundation is seeking a highly skilled and compassionate Client Care Specialist 2 to join our team. As a Client Care Specialist 2, you will play a pivotal role in ensuring that our combined healthcare and wellness center operates seamlessly and that our patients receive the best client experience and the highest standard of care.

Key Responsibilities
  • Embodies the organization's commitment to excellence in patient care and operational efficiency.
  • Contributes to a positive patient experience by fostering trust and loyalty through seamless transitions between clinical, HIV/STD testing, administrative, and front office roles.
  • Works collaboratively with other AHF employees and departments to promote adaptability and develop skills across multiple healthcare and wellness center functions.
  • Identifies and verifies insurance coverage, processes patient referrals, and performs administrative duties.
  • Participates in cross-functional rotations to enhance the reputation of AHF as a trusted healthcare provider dedicated to providing compassionate, high-quality care.
Requirements
  • Strong patient care skills and ability to work in a dynamic environment.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with other departments and teams.
  • Strong problem-solving and adaptability skills.
  • Commitment to upholding the organization's mission and values.
About AIDS Healthcare Foundation

AIDS Healthcare Foundation is a leading global healthcare organization that provides cutting-edge medicine and advocacy to individuals affected by HIV/AIDS. Our mission is to provide equal access to healthcare for all, regardless of ability to pay.



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