Airport Operations Supervisor

5 days ago


Philadelphia, Pennsylvania, United States UnitedService Companies Full time
Job Overview

We are seeking a highly skilled Airport Operations Supervisor to oversee daily operations at our airport facility. This critical role requires strong leadership and communication skills, as well as the ability to motivate and train employees.

The ideal candidate will have previous supervisory experience and be well-versed in standard operating procedures and safety protocols. They will also be results-driven and focused on ensuring productive operations to drive account profitability and sustainable growth.

Key Responsibilities:
  • Assign duties and tasks to employees and inspect work for completion.
  • Determine work procedures and prepare schedules while ensuring labor costs stay within budget.
  • Conduct new hire orientation, safety training, job training, etc. to ensure hourly employees can perform tasks efficiently and safely.
  • Prepare and review all required paperwork, such as time sheets, accident reports, new hire paperwork, employee training records, work orders, equipment and supply orders, etc.
  • Create an open line of communication by assisting with employee relations problems and coaching and counseling employees to empower success.
  • Establish relationships with customers by visiting accounts and key contacts regularly to ensure high-quality service.
  • Resolve problems and complaints in a timely manner to maintain customer satisfaction.
  • Document customer contacts and concerns on an ongoing basis and assist with follow-through to resolve issues.
  • Monitor assigned accounts for work order opportunities and additional work that can be added to the contract.
Required Skills and Qualifications:
  • Previous supervisory experience, preferably in a similar industry.
  • Knowledge of occupational hazards, safety precautions, hazardous materials, and proper ways to perform assigned duties.
  • Ability to understand and submit reports to management.
  • Capable of performing repetitive motions for extended periods.
  • Able to walk long distances and stand for long periods.
  • Must be able to work independently or with a partner.
  • Capable of lifting, bending, stooping, pushing & pulling heavy loads.
  • Must be able to lift and/or carry 30-50 pounds.

This position requires a strong commitment to safety and customer satisfaction.


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