Home Health Intake Team Lead

1 week ago


Mount Vernon, New York, United States Americare Full time

Americare CSS is a leading home healthcare provider with a strong commitment to quality service and employee well-being. We offer a supportive work environment, competitive compensation, and ample opportunities for professional growth.

We are seeking a dedicated and experienced RN Intake Manager to lead our intake team in ensuring seamless patient onboarding and efficient communication across departments.

Responsibilities:
  • Supervise, train, and mentor intake coordinators and support staff.
  • Develop and implement streamlined workflows for referral intake and follow-up processes.
  • Foster strong relationships with referral sources, physicians, and internal teams to ensure clear communication and timely patient care coordination.
  • Maintain a high level of accuracy and efficiency in managing patient records and documentation within our electronic health record system (ALLSCRIPTS).
  • Contribute to the overall success of the intake department by promoting teamwork, collaboration, and continuous improvement initiatives.
Qualifications:
  • Active Registered Nurse (RN) license in New York State.
  • Minimum of 2 years of experience working in a CHHA intake department.
  • Proven supervisory experience with a demonstrated ability to lead and motivate teams.
  • Proficiency in utilizing ALLSCRIPTS or similar electronic health record systems.
  • Exceptional customer service skills and the ability to communicate effectively with diverse stakeholders.

Americare is an equal opportunity employer committed to providing a workplace free from discrimination. We value diversity and encourage applications from all qualified individuals.


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