Technical Manager

1 week ago


Pascagoula, Mississippi, United States Singing River Health System Full time
Job Title: Technical Manager

We are seeking a highly skilled Technical Manager to join our team at Singing River Health System Hospital in Pascagula, Mississippi. As a Technical Manager, you will be responsible for overseeing the activities of technical staff and assisting the Director of Technology and Security as required.

Key Responsibilities:
  • Ensure prompt resolution of customer service issues and monitor satisfaction levels.
  • Assist in the development of procedures and processes.
Requirements:
  • Associate's degree in Information Technology or related field required; Bachelor's degree preferred.
  • Minimum of 3 years of IT experience, healthcare IT experience is a plus.
  • Customer service and supervisory experience preferred.
  • Knowledge of Windows server administration, programming/scripting languages, networking technologies, SAN, and Virtualization.
Certifications:
  • Hold current certifications such as VMware, Linux, Citrix, or Microsoft systems administrator.
  • Completion of required continuing education within 90 days of job start.
Physical Demands:
  • Mainly sedentary work requiring some movement within the office and facility.
  • Repetitive motions while operating office equipment.
  • Ability to perceive sound and adjust vision to focus on objects at different distances.
Mental Demands:
  • Working knowledge of hospital/clinical workflow and medical terminology.
  • Strong decision-making, communication, and stress management abilities.
Special Demands:
  • Ability to work independently, prioritize tasks, set goals, and maintain a collaborative work environment.
  • Travel required within the service area; out-of-state travel for educational purposes.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Advanced knowledge of electronic health records and healthcare applications.


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