Security Operations Assistant

2 weeks ago


Denver, Colorado, United States DarkStar Intelligence LLC Full time
Job Overview

Position Title: Security Assistant

Role Summary:
DarkStar Intelligence LLC is seeking a dedicated Security Assistant to enhance our operational capabilities. This essential position focuses on supporting the Veterans Health Administration (VHA) by managing various health benefit administration tasks. This role offers an opportunity to contribute significantly to the success of the VHA.


Work Location: Remote
Employment Status: Full-Time
Citizenship Requirement: U.S. Citizens only
Position Type: On-Site
Security Clearance: HSPD-12
Compensation: Competitive hourly rate between $16.44 and $18.44.

Key Responsibilities:
  • Ensure compliance with the Homeland Security Presidential Directive (HSPD) 12 and Federal Information Processing Standards 201 (FIPS).
  • Manage the PIV Program, including VA Fingerprinting & Badging Appointment System.
  • Conduct identity proofing for applicants, adhering to established standards.
  • Facilitate the fingerprinting process for VA personnel using advanced fingerprinting technology and OPM guidelines.
  • Verify identities through photo and government-issued ID comparisons.
  • Oversee the personalization, printing, and verification of identification cards.
  • Maintain and operate fingerprinting equipment, ensuring regular data transmission to OPM.
  • Provide administrative support to the PIV Program Specialist and Supervisor.
  • Review employment processing forms for accuracy and completeness.
  • Deliver technical support and customer service to resolve various transactional issues.
  • Analyze data on service trends and customer preferences.
  • Assist customers with the complaint filing and appeal processes.
  • Conduct external complaint investigations and liaise with personnel outside the organization.
  • Ensure document and report accuracy, entering data into tracking systems.
  • Process suitability and personnel security documents according to established protocols.
  • Utilize computer network systems for effective information tracking and reporting.
  • Act as a liaison for customer service logistics.
  • Employ office automation software to produce letters, reports, spreadsheets, and database updates.

Minimum Qualifications:
  • U.S. Citizenship is required.
  • High school diploma or GED is mandatory.
  • Ability to pass an HSPD-12 background check.
  • No prior or current felony convictions.
  • Experience with Microsoft Office products (Word, Excel, PDF) is essential.

Equal Employment Opportunity: DarkStar Intelligence LLC is committed to maintaining a workplace free from discrimination. Employment decisions are based solely on individual abilities, skills, and qualifications, irrespective of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other legally protected characteristic. This policy applies to all aspects of employment, including recruitment, hiring, promotion, transfer, training, working conditions, compensation, benefits, and termination.

Benefits: We offer a comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, 401(k), Employee Assistance Program, Legal Services, Paid Time Off, and Holidays.

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