Customer Service Representative

2 weeks ago


Millsboro, Delaware, United States Cadia Healthcare Full time
About Cadia Healthcare

Cadia Healthcare is a leading provider of skilled nursing and rehabilitation services in your area. Our mission is to deliver high-quality care with compassion and appreciation.

Job Summary

We are seeking a Part-Time Receptionist to join our team. This role will require evenings and weekends. As a Receptionist, you will be the first point of contact for our facility, answering phone calls, greeting family members, and assisting vendors and guests.

Key Responsibilities
  • Answer phone calls and record messages in a timely manner
  • Ensure messages are received by the appropriate party
  • Provide administrative support to the front office team
  • Maintain a high level of customer service and professionalism
Requirements
  • High School Diploma or equivalent
  • 2 years of experience in an office setting
  • Previous experience handling a high call volume is preferred
  • Proficiency with MS Word and Excel
Benefits

Cadia Healthcare offers a wide range of benefits and perks to our employees, including:

  • Competitive salary
  • Affordable medical, dental, and vision benefits
  • 401k retirement plan with company match
  • Company-paid life insurance
  • Flexible spending accounts and health reimbursement accounts
  • Paid time off, vacation, personal, sick days, and paid holidays
  • Short-term disability and maternity leave options
  • Employee assistance program
  • Free and discounted employee meals
  • Tuition reimbursement
  • Employee perks program


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