Customer Relations Specialist

1 day ago


Kenner, Louisiana, United States Dustin Braud - State Farm Agent Full time
About the Role
As a Customer Relations Representative, you will be responsible for managing customer inquiries, resolving issues, and maintaining client records. You will also assist with customer retention strategies and coordinate with other departments to ensure customer satisfaction.

This role requires a strong ability to handle high-stress situations calmly and effectively. If you have a passion for delivering exceptional customer service and building long-lasting relationships, we invite you to apply for this challenging and rewarding opportunity.

Responsibilities:
  • Manage customer inquiries and resolve issues.
  • Maintain client records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
Qualifications:
  • Strong communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.


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