Customer Engagement Specialist

3 days ago


Kenner, Louisiana, United States NOLA Management Group Full time

At NOLA Management Group, we are dedicated to delivering exceptional customer experiences and driving business growth through innovative strategies and technologies. As a Verizon Customer Service Representative, you will be at the forefront of our efforts, working closely with customers to understand their needs and deliver tailored solutions.

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Our company culture emphasizes open communication, collaboration, and mutual respect. We believe that every employee has a unique perspective and contribution to make, and we strive to create an inclusive and supportive work environment that fosters creativity, innovation, and success.

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Responsibilities include:

  • Communicating with customers to provide product information and resolve issues
  • Building relationships with potential customers to drive sales and revenue growth
  • Maintaining accurate records of customer interactions and transactions
  • Staying up-to-date with industry trends and product knowledge
  • Providing excellent customer service and resolving complaints in a timely manner

To be successful in this role, you will need:

  • 1-2 years of experience in customer-facing roles
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Positive attitude and enthusiastic approach to customer service
  • Organizational and time management skills to meet deadlines and priorities

Our compensation package includes a salary of $50,000 - $65,000 per year, depending on experience, as well as opportunities for career advancement and professional development.



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