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Hotel Operations Director

2 months ago


Lebanon, Pennsylvania, United States VP Management Full time
Job Overview

The General Manager of a hotel property is responsible for ensuring an exceptional guest experience. This involves overseeing all hotel services, including guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

Key Responsibilities
  • Lead and direct all hotel departments to deliver superior customer service.
  • Develop and implement strategies to drive revenue growth and optimize expenses.
  • Foster a positive organizational culture and empower staff to excel in their roles.
  • Act as a brand ambassador, providing leadership and strategic direction to all departments.
Requirements

This role requires a flexible and dynamic problem solver with exceptional leadership abilities. The ideal candidate will have a strong track record of delivering results in a fast-paced environment and be able to adapt to changing circumstances.