Insurance Client Relations Specialist

4 weeks ago


Wilton, Iowa, United States Saunders Insurance Agency Llc Full time
Job Description

At Saunders Insurance Agency Llc, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Specialist. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team.

Responsibilities

Answer calls and assist customers with questions
Process customer policy change requests
Secure all Trailing Documents from customers
Take premium payments from customers
Return all phone messages promptly

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful, and be coachable
Possess an upbeat, positive, and enthusiastic attitude
Proficiency to multi-task, follow-thru, and follow-up
Excellent Communication/interpersonal skills
Confident, self-starter who works well independently
Professional phone etiquette
Great Customer Service Skills
Works well with other employees and is a team player with a positive attitude
Ability to adapt to change, learn new things quickly, and work in a fast-paced environment
Willing to get your Property and Casualty License

Benefits

Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Evenings Off
Mon-Fri Schedule

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