Program Specialist

1 month ago


Framingham, Massachusetts, United States South Middlesex Opportu Full time
Job Summary

South Middlesex Opportu is seeking a Program Specialist-Relief to join our team. As a key member of our shelter operations team, you will be responsible for ensuring the safety and security of our residents, responding to emergency situations, and providing support to our clients.

Key Responsibilities:

  • Monitor the adherence of house rules and routines by residents
  • Respond calmly and effectively in emergency situations
  • Monitor chores, curfews, and household rules and routines
  • Set limits, de-escalate disruptive situations, and give warnings as needed
  • Written communication in the logs at the end of each shift
  • Offer supports to residents
  • Attend all staff meetings, group trainings, and supervisions as needed
  • Accept donations and oversee volunteer activities
  • Uphold confidentiality
  • Must be able to drive the SMOC Program van to transport clients
  • Engage all clients by understanding and addressing their needs
  • Maintain confidentiality of client, employee, and agency information in accordance with federal and state laws and funder requirements
  • Ensure compliance with program/department, agency, and/or funder requirements, as well as, SMOC policies & procedures

Requirements:

  • Minimum High School Diploma or GED
  • Sensitivity to low-income families of diverse backgrounds
  • Ability to work independently
  • Bilingual strongly preferred
  • Good oral and written communication skills
  • Must have valid driver's license and reliable transportation

Working Conditions:

As part of the responsibilities of this position, the Program Specialist-Relief will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.

We are an equal opportunity employer committed to diversity in the workplace.


Saturday & Sunday 3:00pm - 10:00pm

14 hours per week



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