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Vehicle Registration Specialist

1 month ago

Framingham, Massachusetts, United States Carvana Full time
About the Role

We're seeking a detail-oriented and organized Vehicle Registration Specialist to join our team at Carvana. As a key member of our operations team, you will be responsible for processing and finalizing customer registrations, ensuring accuracy and efficiency in all aspects of the process.

Key Responsibilities:

  • Process and finalize customer registrations, ensuring accuracy and completeness.
  • Review customer paperwork for accuracy and completeness.
  • Interact with state and county government licensing departments, requiring in-person and online document drop-off and pick-up, and receiving and filing paperwork with said agencies.
  • Work closely with the local DMV, picking up, receiving, and filing paperwork from the DMV.
  • Update customer records to ensure the most up-to-date information is available.
  • Interact with team members across various lines of the business.
  • Assist Specialists and other employees with customer follow-up.
  • Input, cross-reference, and retrieve data from multiple internal and external databases.
  • Maintain detailed notes within a customer tracking system.

Requirements:

  • 1+ years of work experience in an administrative or data entry capacity.
  • High School Diploma, GED, or equivalent education required.
  • Ability to manage, organize, and reconcile multiple sources of information with accuracy.
  • Ability to handle multiple tasks and priorities effectively.
  • Professional written and verbal communication skills.
  • Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot.

What We Offer:

  • Competitive starting hourly rate.
  • Substantial growth opportunities based on performance.
  • 401(k) with Carvana match.
  • Opportunity for overtime during busy seasons.
  • Student loan repayment programs.
  • Employee stock purchase plan discount.
  • 100% Company Paid Healthcare Premiums plus Dental + Vision benefits.
  • Wellness program to support mental, physical, and financial health.
  • Pet care savings program.
  • Generous paid-time off (13 days for first year, increases to 20 days thereafter) PLUS 9 company paid holidays including your birthday.
  • Extensive internal growth and professional development opportunities including tuition reimbursement.
  • Onsite kitchen with snacks and regular team lunches.
  • Discounts from over 700,000 retailers through our Access Perks program.