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Medical Records Release Specialist
2 months ago
MRO Corporation, a leader in disclosure management solutions for healthcare organizations, is seeking a dedicated individual to join our team in providing essential disclosure management services.
The Medical Records Release Specialist plays a crucial role in supporting the Release of Information (ROI) requests related to patient medical records. This position offers a bonus opportunity for new hires.
TASKS AND RESPONSIBILITIES:- Evaluates records to be released by assessing requestor information in compliance with HIPAA regulations and gathering relevant patient data from various sources, including electronic, off-site, or physical records that correspond to patient requests.
- Handles phone inquiries regarding various ROI matters.
- Assists walk-in customers requesting medical records and accurately logs information into the ROI On-Line database.
- Prioritizes and processes requests from physician offices, ensuring timely faxing of information as needed.
- Records medical record requests in the ROI On-Line database.
- Scans medical records into the ROI On-Line database.
- Adheres to site facility policies and regulations.
- Responsible for managing and documenting cash payments for requests at designated sites.
- Performs additional duties as assigned.
SKILLS AND EXPERIENCE:
- Proficient in using computer applications with at least one year of experience in data entry. Internet proficiency is required.
- Ability to work independently and achieve production goals set by MRO.
- Strong verbal communication skills with a proven track record in responding to customer inquiries effectively.
- Attention to detail is essential for success in this role.
- Demonstrated reliability and dependability in previous positions.
- High School Diploma or GED is required.
- Previous experience in Release of Information within a physician's office or Health Information Management (HIM) Department is advantageous.
- Familiarity with medical terminology is beneficial.
- Understanding of HIPAA regulations is preferred. This job description outlines essential functions as assigned by management and does not prescribe all tasks that may be assigned.
- MRO employees work at various client facilities across the United States, fostering a positive work culture and environment. We aim to align the right candidate with the right position.
Job Type:
Full-time Pay: $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Work Location:
In person
