Gerontology Service Manager

4 days ago


Boonville, Indiana, United States Humana Full time

About the Role:

We are seeking a highly skilled Care Coordinator to join our team at Humana. As a Field Service Coordinator, you will play a vital role in helping us put health first for our customers.

Key Responsibilities:

  • Develop and implement personalized service plans to meet member needs.
  • Navigate complex healthcare systems to connect members with quality services and supports.
  • Maintain accurate records and documentation, adhering to HIPAA guidelines.
  • Foster relationships with healthcare providers, community agencies, and other stakeholders to ensure seamless care coordination.
  • Stay up-to-date on industry developments and best practices in care coordination and gerontology.

Requirements and Qualifications:

  • Prior experience in healthcare and/or case management.
  • Intermediate to advanced computer skills, including Microsoft Office Suite.
  • Exceptional communication and interpersonal skills, with the ability to build rapport with internal and external customers and stakeholders.
  • Critical thinking, organizational, written, and verbal communication skills, with the ability to problem-solve effectively.
  • Able to manage multiple priorities in a fast-paced environment, working independently with minimal supervision.

Benefits and Compensation:

The salary range for this position is $53,700 - $72,600 per year, with opportunities for advancement and professional growth within Humana. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) retirement savings plan, paid time off, short-term and long-term disability, life insurance, and more.

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