Client Relations Specialist

2 weeks ago


Fayetteville, North Carolina, United States Alex Baldwin - State Farm Agent Full time
Benefits:
  • Health insurance
  • Paid time off
  • 401(k) matching
  • Dental insurance
ROLE OVERVIEW:
As a Client Relations Specialist within the agency of Alex Baldwin - State Farm Agent, you play a crucial role in our operational success and the satisfaction of our clients. Your primary focus is to enhance our agency's growth through meaningful interactions with clients and serving as a bridge between their needs and our agency's services. You contribute to improving the lives of our clients by effectively promoting relevant insurance products and services.

Advance your career while making a positive impact in your community. We are looking for a dedicated, personable, and sales-oriented professional to enhance our team.

KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, ensuring follow-ups as necessary.
  • Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Foster enduring and successful relationships with clients.
REQUIREMENTS:
  • Preferred experience in sales roles (including outside sales, inside sales representative, retail sales associate, or telemarketing).
  • Experience in managing client relationships is advantageous.
  • Interest in marketing insurance products and services tailored to client needs.
  • Exceptional communication skills, encompassing written, verbal, and listening abilities.
  • Commitment to delivering outstanding customer service.
  • Ability to anticipate and understand customer needs.
  • Proficient in establishing rapport with clients.
  • Property and Casualty license is required and can be obtained within 30 days of employment.
ADDITIONAL BENEFITS:
  • Paid time off, including holidays and personal/sick days.
  • Compensation structure includes salary plus commission/bonus.
  • Comprehensive health benefits.
  • Opportunities for career growth and advancement within the agency.
  • IRA matching available.


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