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Client Support Specialist

2 months ago


Fayetteville, North Carolina, United States Navy Times Full time

Position: Customer Service Representative (Loan Consultant I)

Company: Navy Times

Location: Remote

Type: Full-Time

Experience: 0-2 years in consumer finance or a related field

Basic Requirements:

  • High School Diploma or GED from an accredited institution
  • Experience in cash handling; proficient computer skills; strong customer service abilities
  • Ability to operate with minimal supervision
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Windows, Excel, and Word Applications

Preferred/Desired Qualifications:

  • Associate's or Bachelor's Degree
  • Bilingual, Spanish/English

Job Summary: The Loan Consultant I at Navy Times is dedicated to delivering outstanding customer service while providing tailored personal loan solutions. Key responsibilities include welcoming and assisting clients, processing transactions, advising on loan approvals, and promoting all available products and services. The ideal candidate will possess strong communication skills, be adept in Microsoft Windows applications, and demonstrate the ability to work independently.

Work Environment: Office Environment

This role offers an opportunity to thrive in a dynamic and collaborative atmosphere with a strong organizational culture.