Automotive Service Advisor
4 days ago
We are seeking a highly motivated and customer-focused Automotive Service Advisor to join our team at Car-X Tire & Auto. As a key member of our service team, you will be responsible for providing exceptional guest experiences, driving sales of automotive repair services and tires, and contributing to the growth of our business.
Key Responsibilities- Provide superior guest sales experiences and assist in driving sales of automotive repair services and tires.
- Contribute to the growth of the business through strong sales presentations and product/service knowledge.
- First point of contact for customers on the phone and in the store, responsible for engaging customers, scheduling appointments, building trust, and presenting needed services.
- Assist in various aspects of customer care, work order completion, and register assistance, as well as facility maintenance and outside purchase ordering.
- Partner with management to produce a safe and healthy work environment that complies with all local, state, and federal laws, as well as company policies and procedures.
- High school diploma or equivalent required.
- Valid driver's license.
- One year of sales experience needed.
- Preferred one year of related experience in the automotive service environment.
- Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to customers.
- Strong problem-solving skills.
- Ability to work days, evenings, weekends, and holidays.
- Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
- Performance-based incentives.
- Paid vacation and holidays for full-time teammates.
- Reimbursement for ASE certifications.
- 401k eligibility immediately upon hire.
- Direct deposit.
- Employee discounts.
- Healthcare, vision, and dental for full-time teammates.
- Employee access perks.
- Career advancement opportunities.
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