Quick Lube Service Representative

5 days ago


Ankeny, Iowa, United States Ken Garff Auto Group Full time
Quick Lube Service Advisor

We are seeking a highly motivated and customer-focused Quick Lube Service Advisor to join our team at Ken Garff Automotive Dealership. As a Quick Lube Service Advisor, you will be responsible for providing exceptional customer service, ensuring a seamless and efficient service experience for our customers.

Key Responsibilities:
  • Provide prompt and professional service to all customers
  • Listen to customer inquiries and requests, and respond accordingly
  • Provide customers with updates, estimates, and inspection results in a timely manner
  • Answer customer telephone calls promptly and courteously
  • Review all completed work and recommendations, and collect payments from customers
  • Utilize Dealer Management System (DMS) and other essential software programs to manage customer information and schedule appointments
What We Offer:
  • Flexible scheduling to accommodate your needs
  • Competitive compensation package and 401k with company match
  • Wellness Time Off, plus holidays, plus a Personal Purpose Day
  • Medical, Dental, Vision, Disability Insurance, AD&D, and Life Insurance
  • Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, and Diabetes Management Program
  • Year-end bonus program for all employees (Garff Giveback)
  • Employee discounts on vehicle purchase, parts, service, and more
About Us:

At Ken Garff Automotive Dealership, we value our people and strive to create a positive and supportive work environment. We believe in treating our employees with respect and integrity, and we offer a range of benefits and perks to support their well-being and success.

We are committed to providing exceptional customer service and building strong relationships with our customers. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.


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