Customer Service Representative

1 week ago


Encinitas, California, United States Total Wine & More Full time
About Total Wine & More

We are a leading wine and spirits retailer with a passion for providing exceptional customer service and offering a wide selection of products. Our stores are designed to provide a unique and welcoming shopping experience for our customers.

Job Summary:

The Customer Service Representative will be responsible for delivering exceptional customer service and ensuring that customers have a positive shopping experience. This includes greeting and assisting customers, answering questions about products, and resolving any issues that may arise during the shopping process.

Key Responsibilities:
  • Greet and assist customers in a friendly and professional manner.
  • Answer questions about products and provide recommendations to customers.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Process transactions accurately and efficiently.
  • Assist with stocking and maintaining inventory levels.
  • Maintain store safety and cleanliness standards.


Salary: $13-$16 per hour.

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