Exceptional Client Experience Expert

4 days ago


Essex Junction, Vermont, United States Chris Kasper - State Farm Agent Full time

Exceptional Client Experience Expert Wanted

We are looking for a skilled and compassionate individual to join our team as an Exceptional Client Experience Expert. In this role, you will be responsible for delivering top-notch customer service and ensuring that customers feel valued and supported.

Key Responsibilities:

  • Answer customer inquiries and provide policy information
  • Assist clients with policy changes and updates
  • Process insurance claims and follow up with clients
  • Maintain accurate records of customer interactions

Required Skills and Qualifications:

  • Strong communication and interpersonal skills
  • Detail-oriented and able to multitask
  • Previous customer service experience preferred

Compensation and Benefits:

  • Estimated salary: $45,000 - $65,000 per year
  • 401(k) matching
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Company parties
  • Donation matching
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Wellness resources


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