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Assistant Manager

2 months ago


Round Rock, Texas, United States Andy's Frozen Custard Full time

Job Summary:

As an Assistant Manager at Andy's Frozen Custard, you will play a crucial role in driving the success of our stores. Your responsibilities will include:

  • Leading Store Operations: Oversee the day-to-day activities of the store, ensuring seamless execution of our business strategies.
  • Staffing and Scheduling: Recruit, train, and develop a high-performing team to deliver exceptional customer service.
  • Customer Satisfaction: Foster a culture of customer-centricity, ensuring every guest has a legendary experience.
  • Product Quality and Financial Performance: Monitor and improve product quality, while maintaining a keen eye on financial metrics.
  • Team Development: Identify and develop talent within the team, promoting growth and advancement opportunities.

Key Responsibilities:

  • Develop and implement action plans to drive business results.
  • Train and hold associates accountable for delivering exceptional customer service.
  • Delegate responsibilities and practices to ensure smooth store operations.
  • Monitor and analyze store performance, identifying areas for improvement.

Requirements:

  • Proven track record of leadership and team development.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong analytical and problem-solving skills.