Service Automation Specialist
1 week ago
At DAC, Inc., we are seeking a highly skilled Service Specialist to join our team. As a Service Specialist, you will be responsible for providing exceptional customer service and technical support for our clients.
Key Responsibilities:
- Respond to customer service calls, scheduled maintenance calls, and emergency calls in a timely and professional manner.
- Diagnose and troubleshoot issues with commercial HVAC, refrigeration, and building systems.
- Perform repairs, replacements, and upgrades as necessary to ensure optimal system performance.
- Provide technical support to end-users and team members as needed.
- Collaborate with the service team to improve overall operations and customer satisfaction.
Requirements:
- Associate degree in Electronics or a related field.
- Experience in the construction environment or a related field.
- Excellent written and verbal communication skills.
- Thorough understanding of commercial HVAC, refrigeration, and building systems.
- Exceptional customer focus and ability to work under pressure.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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