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Front Office Operations Supervisor

2 months ago

Chandler, Arizona, United States Marriott Phoenix Chandler Full time

About Pyramid Global Hospitality

Pyramid Global Hospitality is committed to fostering a culture that emphasizes the importance of our people, ensuring a nurturing work atmosphere that champions diversity, personal growth, and overall wellbeing for every team member. With a portfolio of over 230 properties globally, we provide a robust benefits package that includes health coverage, retirement options, and exclusive perks such as wellness initiatives and local discounts. Our dedication to continuous training and professional development equips our employees with the necessary skills to thrive in the hospitality sector.

Overview of The Marriott Phoenix Chandler:

  • Boasting 264 guest accommodations and more than 21,000 square feet of event facilities
  • Home to the largest ballroom in Chandler, AZ
  • Contemporary design situated near prominent Fortune 100 & 500 corporations

Position Overview:

We are seeking a Front Desk Supervisor to oversee daily operations and ensure exceptional guest experiences.

Key Responsibilities:

  • Assist team members with payment-related issues
  • Manage guest check-in processes and payment transactions
  • Coordinate room availability and fulfill guest requests
  • Uphold quality assurance standards
  • Oversee recruitment, training, and staff management

Qualifications:

  • Outstanding verbal and written communication abilities
  • Strong interpersonal skills
  • Highly organized with the ability to manage multiple tasks
  • Availability to work various shifts, including holidays
  • Proficient in computer applications and Property Management Systems
  • Adaptable to varying work hours and responsibilities

The Marriott Phoenix Chandler promotes equal employment opportunities, valuing diversity and inclusion within the workplace.