Maintenance Director

4 days ago

Roxbury, Connecticut, United States Colwen Hotels Full time
Maintenance Manager

Colwen Hotels is seeking a skilled Maintenance Manager to lead the maintenance team at Residence Inn Boston Downtown/South End. As a key member of our team, you will be responsible for ensuring the hotel property is safe and functional for our associates and guests.

About the Role

This is a dynamic and challenging position that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional results. As a Maintenance Manager, you will be responsible for managing the day-to-day operations of the Engineering department, including supervising maintenance staff, monitoring associate performance, and providing coaching and mentoring to improve capabilities and performance.

Key Responsibilities
  • Manage the maintenance team to ensure associates adhere to Colwen Hotels and brand standards.
  • Recruit, interview, and hire associates for the Engineering department.
  • Develop departmental goals and objectives to prioritize, organize, and achieve work.
  • Drive associate engagement and recognition initiatives.
  • Establish and maintain open collaborative relationships with direct reports and team members.
  • Manage the ordering and inventory of Engineering department supplies and uniforms.
  • Supervise staffing levels to ensure guest services, operational needs, and financial objectives are met.
  • Troubleshoot and repair malfunctions in electrical/mechanical systems and other hotel equipment as needed.
  • Follow OSHA Guidelines to ensure a safe working environment.
  • Manage the ongoing room preventative maintenance program.
  • Review maintenance problems, complaints, and work orders to prioritize and schedule work.
  • Conduct routine property inspections to identify potential and current needs.
  • Estimate department expenditures for budget purposes and assist with capital budget process.
  • Ensure signed vendor agreements and Certificates of Insurance are in place prior to commencement of work.
  • Coordinate with local health, safety, fire, and building inspectors to ensure compliance with applicable codes and regulations.
  • Service hotel pool, including adjusting chemical levels and cleaning filters.
  • Complete maintenance logs as required.
  • Maintain building exterior not serviced by contractor.
Requirements
  • 2 years of previous hotel engineering or management experience.
  • Strong leadership skills.
  • Excellent written and verbal communication skills.
  • Working knowledge of kitchen equipment/refrigeration preferred.
  • Working knowledge of fire protection and life safety systems.
  • Reliable with the ability to multi-task and work under pressure.
  • Strong analytical and problem-solving skills.
  • Familiar with common computer software programs (e.g., Microsoft office).
  • Ability to work a rotational work schedule, including weekends and holidays.
Benefits & Perks
  • Medical Insurance with Company-Funded HRA.
  • Dental Insurance.
  • Vision Insurance.
  • Flexible Spending Accounts.
  • Wide-Array of Supplemental Insurance Offerings.
  • Paid Time Off Programs.
  • Employee Assistance Program.
  • 401K Plan - Traditional & Roth Options with Employer Match.
  • Hotel Discount Travel Program for Associates & Family.
  • Exclusive Associate Discounts - Travel, Entertainment, & Retail.
  • Training and Development Programs.
  • Career Advancement Opportunities.

Colwen Hotels is an equal opportunity employer.

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