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Parts Retail Counter II Specialist

2 months ago

Colorado Springs, Colorado, United States Lhmauto Full time
Job Title: Parts Retail Counter II

Job Summary:

We are seeking a highly motivated and experienced Parts Retail Counter II to join our team at Larry H. Miller Automotive Group. As a key member of our Parts Department, you will be responsible for providing exceptional customer service, achieving sales and gross profit goals, and maintaining a clean and safe work environment.

Key Responsibilities:

  • Protect the legal, financial, and moral well-being of the Larry H. Miller Automotive Group.
  • Achieve sales and gross profit goals to develop business while sustaining customer satisfaction standards.
  • Seek ways to improve business operation efficiencies and customer service.
  • Be a teacher to support the efforts of other employees to be successful.
  • Effectively communicate with clientele to ensure objective, customer needs, and sales opportunities meet company standards.
  • Maintain general knowledge of warranty P&P and return procedures.
  • Display seasonal parts and accessories to achieve maximum marketing exposure.
  • Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.
  • Maintain employee, customer, and vendor confidence while protecting operations by exercising discretion when handling sensitive confidential information.
  • Assist in accurately and timely processing customer payments.
  • Complete and maintain all Larry H. Miller Automotive Group required training.
  • Complete and maintain all specific Factory related training.
  • Maintain ability to handle job stress and effective interaction with others in the workplace.
  • Perform all other job duties as requested by management.

Requirements:

  • High school diploma or the equivalent.
  • 3+ years experience in an automotive Parts Department preferred.
  • 3+ years sales experience preferred.
  • Maintain valid drivers license and MVR record within company policy requirements.
  • Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of others reactions and understanding why they react as they do.
  • Social Perceptiveness- Being aware of others reactions and understanding why they react as they do.
  • Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Working Conditions:

Work performed in a dealership setting due to the necessity to work in person with employees, customers, and vendors. Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, use hands and fingers, handle or operation objects, tools or controls, and move about facilities. Required vision include close, vision, distance, peripheral and the ability to adjust focus. Required to lift-up to a minimum of 50lbs. Exposure to shop environment such as noise, dust, odors and fumes, chemicals and adhesives. While performing the duties of this job, the employee is exposed to weather conditions precedent at that time. Required to operate equipment and move vehicles in a safe manner at all times. Maintain regular attendance and timeliness as set forth within the work schedule designated by department supervisor/manager.

Benefits:

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to our website.