Customer Service Representative

4 weeks ago


Fargo, North Dakota, United States NORTHWEST TIRE Full time

Job Title: Front Counter/Inside Salesperson

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Front Counter/Inside Salesperson at our West Fargo location.

Key Responsibilities:

  • Greet customers and provide exceptional customer service.
  • Understand customer requirements and specifications.
  • Provide solutions to customers promptly.
  • Solve customer complaints and issues.
  • Maintain a strong relationship with new customers.
  • Update customer information in the computer system.
  • Process customer payments.
  • Adhere to company rules and regulations.
  • Report any mishaps or accidents to the Store Manager.
  • Perform daily inspections of the store.

Requirements:

  • Proven work experience in sales or a similar role.
  • Ability to explain products to customers.
  • Presentation skills.
  • Teamwork and communication skills.
  • Ability to work under minimal supervision.
  • Quick decision-making abilities.
  • Excellent interpersonal and organizational skills.
  • A customer-oriented individual with strong work ethics.
  • Ability to multitask.
  • Benefit package includes health, dental, and vision insurance, PTO, and overtime opportunities.


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