Customer Experience Associate

5 days ago


Richmond, California, United States Dave & Buster Full time
Company Overview:
Dave & Buster's is an entertainment destination that offers a unique experience for its guests. Our venues feature a wide range of games, dining options, and events that cater to people of all ages.

Job Description:
We are seeking a Winner's Circle Representative to join our team. As a Winner's Circle Representative, you will be responsible for ensuring that our guests have a positive and welcoming experience from the moment they enter our venue. Your role will involve guiding guests through their Midway experience, providing timely and accurate service, and managing wait times. You will also be responsible for maintaining a clean and organized environment, restocking merchandise, and assisting other team members as needed.

Required Skills and Qualifications:
To be successful in this role, you will need to possess excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment. You must also be able to lift up to 30 pounds and stand for long periods of time. In addition, you will need to be available to work flexible hours, including days, nights, and weekends.

Benefits:
We offer a competitive salary range of $12-$13.5 per hour, depending on experience. In addition to your hourly wage, you will also receive a range of benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for advancement and professional development.

Others:
We are an equal opportunity employer and participate in E-Verify in states where required. As an employee of Dave & Buster's, you will be part of a dynamic and diverse team that is committed to delivering exceptional guest experiences.

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