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Automotive Service Consultant
2 months ago
Job Summary:
As a key member of the Christian Brothers Automotive team, the Automotive Service Advisor/Writer plays a vital role in delivering exceptional customer experiences. This role requires a unique blend of technical expertise, communication skills, and business acumen.
Key Responsibilities:
- Customer Interaction: Greet guests with hospitality and respect, presenting solutions to repair vehicles in a clear and concise manner.
- Workflow Management: Effectively manage the store's workflow to ensure efficient and timely service delivery.
- Sales and Marketing: Consistently sell services while maintaining honesty and integrity, building long-term relationships with customers.
- Team Collaboration: Work together with colleagues to achieve team goals and objectives.
- Quality Assurance: Ensure all repairs meet proper specifications.
Requirements:
- Technical Knowledge: Strong understanding of vehicle repair and maintenance procedures.
- Communication Skills: Excellent verbal and written communication skills.
- Business Acumen: Ability to understand and apply business principles to drive sales and customer satisfaction.
What We Offer:
A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
