Automotive Service Advisor
4 weeks ago
As an Automotive Service Advisor with Christian Brothers Automotive, you will be the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.
Responsibilities:- Provide exceptional customer service and ensure guest satisfaction
- Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand
- Manage the store's workflow in an effective and efficient manner
- Consistently and effectively sell our services without jeopardizing honesty and integrity
- Maintain a positive attitude and team atmosphere at all times
- Communicate on the phone in a clear professional manner
- Build long-term relationships between the store, yourself and our customer
- Directs, coordinates, and participates in performing customer service activities
- Shuttle guest as needed in CBA branded vehicle
- Ensure that all repairs are performed to proper specifications.
- Work together as a team and assist other employees as needed
- Current driver's licenses
- Driving record acceptable to our current insurance carrier
- Proficiency in Windows based computer software and automotive store applications
- Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
Christian Brothers Automotive (CBA) is a leader in the automotive repair industry, with a commitment to providing precision auto repair with transparency, integrity and a philosophy of people first. Our modern facilities are equipped with manufacture-level diagnostic equipment and the latest factory scan tools. We offer our technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
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