Service Ambassador for Banking Services

6 days ago


Sioux Falls, South Dakota, United States SNB Full time

**Job Summary:**

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Security National Bank (SNB). In this role, you will be responsible for providing exceptional customer service, handling cash transactions, processing loans and payments, and promoting other bank services and products through referrals.

**Responsibilities and Expectations:**

  • Deliver outstanding customer service, ensuring that every interaction with customers is positive and memorable
  • Handle cash transactions, including taking in/giving out cash and balancing the cash drawer
  • Process loan, safe-deposit box, and credit card payments
  • Maintain accurate records and reports

**Requirements and Qualifications:**

  • Bachelor's degree or equivalent experience in customer service or a related field
  • 2+ years of experience in a customer-facing role, preferably in banking or finance
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people
  • Able to work accurately and efficiently in a high-pressure environment, while maintaining a calm and composed demeanor

**Benefits and Compensation:**

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. The salary range for this position is $45,000 - $60,000 per year, depending on experience.



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