Customer Service Ambassador

2 weeks ago


Sioux Falls, South Dakota, United States SNB Full time
About SNB

At Security National Bank, we believe that doing what's right is the only way to take care of customers, empower businesses, cultivate growth, inspire our community, and accomplish the remarkable.

Job Overview

We are seeking a highly skilled Customer Service Representative to join our team in Sioux Falls, SD. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, processing transactions accurately and efficiently, and promoting bank services and products through referrals.

Responsibilities
  1. Provide Exceptional Customer Service: Respond to customer inquiries, resolve issues, and ensure that every customer interaction is positive and memorable.
  2. Maintain Cash Drawer: Accurately count and balance cash, handle deposits and withdrawals, and maintain a secure cash handling environment.
  3. Process Transactions: Process loans, safe-deposit box rentals, credit card payments, and other banking transactions with accuracy and efficiency.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills to effectively interact with customers and colleagues.
  • Cash Handling Experience: Have experience handling cash, counting change, and maintaining accurate records.
  • Accuracy and Attention to Detail: Demonstrate high levels of accuracy and attention to detail in all aspects of job responsibilities.
  • Teamwork and Adaptability: Show a willingness to work collaboratively with colleagues and adapt to changing circumstances.
Compensation and Benefits

We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience, as well as a comprehensive benefits package including medical, dental, short-term disability, long-term disability, life insurance, paid time off, and a 401(k) savings plan.



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