Senior ServiceNow Business Developer

7 days ago


Reston, Virginia, United States ICF Full time
About the Role

ICF is seeking a skilled Senior ServiceNow Business Analyst to join our IT Modernization division. As a key member of our team, you will be responsible for supporting federal customers in their digital transformation journey using the ServiceNow platform.

In this role, you will work closely with stakeholders to gather requirements, analyze business processes, and design optimized workflows. Your expertise in ServiceNow will enable you to propose innovative solutions that align with industry best practices.

We are looking for an experienced professional who can effectively communicate complex technical information to both business and technical stakeholders. If you have a passion for process improvement, excellent analytical skills, and experience working in an Agile environment, we encourage you to apply.

Key Responsibilities:

  • Gather client requirements through interviews, workshops, and meetings
  • Analyze business processes to identify inefficiencies and bottlenecks
  • Design solutions that address client needs, utilizing ServiceNow's capabilities
  • Create functional specifications, process flows, and other documentation
  • User story creation and testing to ensure solution meets requirements
  • Assist in change management activities, including user training and documentation

Requirements:

  • 3+ years of experience as a Business Analyst or Business Process Consultant on CSM and App Engine ServiceNow projects
  • 3+ years of experience working in an Agile environment, including documenting requirements and facilitating Agile ceremonies
  • Active Secret clearance
  • U.S. Citizenship required

Preferred Qualifications:

  • Experience with process flow mapping and data modeling
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Collaborative mindset and ability to work in a team-oriented environment

Compensation and Benefits:

The estimated salary for this position is $76,848 - $130,642, depending on relevant work experience, skills, certifications, and location. ICF offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and career development opportunities.

Why Join ICF?

At ICF, we combine unmatched expertise with cutting-edge technology to help clients solve complex challenges and navigate change. Our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic.



  • Reston, Virginia, United States Acuity Full time

    About the RoleAcuity, Inc. is seeking a highly skilled Senior ServiceNow Developer to support a critical government client. In this role, you will work with a cross-functional team to design, develop, and improve enterprise solutions using ServiceNow. The ideal candidate will have a strong background in ServiceNow development, with a focus on building unique...


  • Reston, Virginia, United States GlideFast Consulting Full time

    Job DescriptionThe Senior ServiceNow Developer will be responsible for designing, developing, and delivering technical solutions on the ServiceNow platform.Key ResponsibilitiesDesign/develop overall technical architecture for GlideFast's internal ServiceNow instance.Create expert-level JavaScript and ServiceNow JavaScript API's.Collaborate with...


  • Reston, Virginia, United States General Dynamics Information Technology Full time

    Job DescriptionWe are seeking a highly skilled Senior ServiceNow Developer to join our team at General Dynamics Information Technology (GDIT). In this role, you will have the opportunity to work on a variety of challenging projects, leveraging your expertise in ServiceNow to deliver innovative solutions to our clients.Key ResponsibilitiesDesign and implement...

  • Senior Developer

    7 days ago


    Reston, Virginia, United States Omni Inclusive Full time

    **Omni Inclusive Overview**We're a forward-thinking organization committed to excellence and innovation. We're looking for a talented Senior Developer to lead our ServiceNow initiatives and drive business success.**Estimated Salary:** $150,000 - $220,000 per year**Job Description**The ideal candidate will possess extensive knowledge of ServiceNow technology...

  • Senior Developer

    6 days ago


    Reston, Virginia, United States APN Consulting Full time

    About APN Consulting:APN Consulting is a leading consulting firm specializing in ServiceNow implementation and security operations. We help businesses optimize their IT services, improve efficiency, and reduce costs through tailored solutions and expert advice.Job Description:This is an exciting opportunity for a seasoned developer to join our team as a...


  • Reston, Virginia, United States ICF Full time

    About the RoleICF is seeking a highly experienced Senior ServiceNow Developer to lead our development efforts and drive innovation in the field of ServiceNow solutions. As a key member of our team, you will play a critical role in designing, implementing, and optimizing ServiceNow applications for our clients.Job SummaryWe are looking for a skilled and...


  • Reston, Virginia, United States Intact Technology Full time

    Job Title: Senior ServiceNow DeveloperWe are seeking an exceptional Senior ServiceNow Developer to develop, implement, integrate, manage, and administer ServiceNow solutions for large enterprise customers. The ideal candidate will enjoy a fast-paced culture that promotes the development of new ideas in an innovative environment.The successful candidate will...


  • Reston, Virginia, United States Acuity Full time

    Overview:Acuity, Inc. is a digital strategy and technology consulting firm that serves federal agencies with critical missions. As a Senior ServiceNow Developer, you will be part of a cross-functional team building unique solutions using ServiceNow.We are seeking an experienced professional to lead the design, development, and continuous improvement of...


  • Reston, Virginia, United States iWorks Corporation Full time

    ServiceNow Developer RoleWe are seeking an experienced ServiceNow Developer to contribute to the configuration and integration of "out-of-the-box" ServiceNow solutions, tailoring them to meet unique business needs.About this Position:This full-time role involves collaborating across various ServiceNow modules, ensuring efficient, scalable implementations...


  • Reston, Virginia, United States APN Consulting Full time

    Job OverviewAPN Consulting is seeking a highly experienced ServiceNow Security Operations Lead Developer to lead customer consultation engagements, develop and oversee an Agile development team, and translate user requirements for outcomes-based delivery.ResponsibilitiesLead customer consultation engagements and develop an Agile development team to translate...


  • Reston, Virginia, United States APN Consulting Full time

    About the JobWe are looking for an experienced ServiceNow Security Operations Lead to join our team at APN Consulting. This is a long-term contract position with a duration of 6-12 months.Key ResponsibilitiesDevelop and implement ServiceNow solutions for Security Operations.Lead customer consultation engagements and develop Agile development teams.Work...


  • Reston, Virginia, United States Intact Technology Full time

    Job DescriptionAt Intact Technology, we're seeking an exceptional Senior ServiceNow Developer to join our team. As a key member of our development team, you'll be responsible for implementing and managing complex ServiceNow solutions for our large enterprise customers.Role Overview:Implement core configuration user stories with minimal guidance.User stories...


  • Reston, Virginia, United States Cornerstone Defense Full time

    **Job Title:** ServiceNow DeveloperWe are seeking an experienced ServiceNow Developer with expertise in Agile project management to join our team at Cornerstone Defense. The successful candidate will be responsible for designing, developing, and modifying software systems using ServiceNow development skills, including Service Portal, Service Catalog, Widget...


  • Reston, Virginia, United States Intact Technology Full time

    Intact Technology is seeking a seasoned ServiceNow developer to join our team. As a key member of our technical staff, you will be responsible for designing, developing, and implementing complex ServiceNow solutions for our clients.About Intact TechnologyWe are a forward-thinking company that prioritizes innovation and customer success. Our team is...


  • Reston, Virginia, United States ICF Full time

    We are seeking a Senior ServiceNow WSD Business Analyst to support our federal customers in their digital transformation journey. Our team is part of ICF's Digital Modernization Division, a rapidly growing technology department that offers integrated solutions to public and private-sector clients.The Application Development Sustainment Services (ADSS) team...


  • Reston, Virginia, United States Omni Inclusive Full time

    Job Overview:Omni Inclusive is seeking an experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in integration experience and ServiceNow Certified Developer certification.Salary: $120,000 - $180,000 per yearAbout the Role:We are looking for a skilled developer who can design and develop custom solutions within...


  • Reston, Virginia, United States Omni Inclusive Full time

    **ServiceNow Platform Developer Position**We're seeking an exceptional ServiceNow Platform Developer to join our team at Omni Inclusive. The ideal candidate will have a solid understanding of ServiceNow technology and platform, as well as experience with custom app development and integrations.**Estimated Salary:** $100,000 - $160,000 per year**Job...


  • Reston, Virginia, United States APN Consulting Full time

    **Job Title:** ServiceNow SecOps Lead DeveloperWe are seeking an experienced ServiceNow Security Operations professional to lead our SecOps team in designing, implementing, and administering ServiceNow Security solutions. The ideal candidate will have a strong background in ServiceNow Security and a proven track record of delivering successful projects.Lead...


  • Reston, Virginia, United States APN Consulting Full time

    About the Role:As a Senior Developer - ServiceNow Security Operations at APN Consulting, you will lead a team of developers in creating innovative ServiceNow SecOps solutions. Your primary responsibility will be to work closely with a Product Owner to translate user requirements into Agile development outcomes.Key Responsibilities:Leading customer...


  • Reston, Virginia, United States APN Consulting Full time

    About the RoleWe are seeking a seasoned ServiceNow Security Operations Lead Developer to lead customer consultation engagements, develop and oversee an Agile development team, and translate user requirements for outcomes-based delivery.Job DescriptionLead customer consultation engagements and develop an Agile development team to translate user requirements...