Senior ServiceNow Developer and Platform Lead

2 days ago


Reston, Virginia, United States ICF Full time

About the Role

ICF is seeking a highly experienced Senior ServiceNow Developer to lead our development efforts and drive innovation in the field of ServiceNow solutions. As a key member of our team, you will play a critical role in designing, implementing, and optimizing ServiceNow applications for our clients.

Job Summary

We are looking for a skilled and accomplished ServiceNow developer who can leverage their technical expertise and leadership skills to drive success in our projects. The successful candidate will have a strong understanding of ServiceNow platform and its various features, as well as excellent communication and project management skills.

Responsibilities

  • Solution Design and Implementation: Work closely with Solutions Architects and Business Analysts to design and implement complex ServiceNow solutions that meet specific business requirements.
  • Technical Leadership: Lead cross-functional teams to develop and deploy ServiceNow applications, ensuring they align with industry best practices and meet client expectations.
  • Data Migration: Support data migration design and activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition.
  • Integration Management: Assist architects in designing and integrating ServiceNow with other systems and applications to create seamless end-to-end processes.
  • System Optimization: Collaborate with solutions architects to analyze platform performance, design optimization strategies, and implement performance and security improvement configurations.
  • Documentation and Quality Assurance: Validate the completeness of technical documentation and conduct thorough testing of ServiceNow configurations to ensure functionality, data integrity, and user experience.
  • User Training and Change Management: Support end-user training and change management efforts to ensure a smooth adoption of implemented solutions.
  • Incident and Problem Resolution: Troubleshoot and resolve technical issues related to ServiceNow implementations.
  • Continuous Learning: Stay updated on the latest ServiceNow features, enhancements, and best practices to enhance the quality of implementations.

Requirements

  • At least 5 years of experience in developing ServiceNow applications
  • Strong knowledge of ServiceNow platform and its various features
  • Excellent communication, project management, and leadership skills
  • Ability to work independently and collaboratively as part of a team
  • Strong analytical and problem-solving skills

What We Offer

ICF offers a competitive salary range of $120,000 - $160,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement plan, paid time off, and professional development opportunities.



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