Operation and Customer Service Representative

1 week ago


Carson City, Nevada, United States GCL LOGISTICS INC. Full time
Job Description

We are seeking a highly skilled and detail-oriented individual to join our team as an Operation and Customer Service Representative. The ideal candidate will have a passion for providing exceptional customer service and resolving inquiries efficiently.

Key Responsibilities:

Handle all freight forwarder and logistics shipments, ensuring timely and accurate delivery.

Utilize computerized systems to provide customer support and information, responding to inquiries and resolving issues promptly.

Handle inbound and outbound calls professionally, communicating effectively with customers to ensure satisfaction.

Assist customers with service and rate offer inquiries and issues, providing accurate and timely responses.

Perform data entry accurately and efficiently, maintaining accurate records and reports.

Requirements:

University degree, with proven shipping and logistics experience in an operation and customer service role.

Excellent communication skills, both verbal and written, for both English and Chinese languages.

Bilingual proficiency for English and Chinese is a must.

About Us:

GCL Logistics Inc. is a leading provider of freight forwarding and logistics services, with a network of offices in China and Southeast Asia. We are committed to providing exceptional customer service and support, and we are seeking a highly skilled and dedicated individual to join our team.

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Expected hours: 40 per week



  • Carson City, Nevada, United States GCL LOGISTICS INC. Full time

    Job Title: Operations and Customer Service RepresentativeWe are seeking a highly skilled Operations and Customer Service Representative to join our team at GCL Logistics Inc. The ideal candidate will have a passion for providing exceptional customer service and resolving inquiries efficiently.Key Responsibilities:Handle all freight forwarder and logistics...


  • Carson City, Nevada, United States Lowe's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...


  • Carson City, Nevada, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul...


  • Carson City, Nevada, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and...


  • Carson City, Nevada, United States Sees Candy Shops Inc Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at See's Candies Shops Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our internal and external customers, ensuring that their needs are met and...


  • Carson City, Nevada, United States Sees Candy Shops Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales operations team, you will be responsible for providing exceptional customer service, managing inbound and outbound calls, and achieving sales goals.Key ResponsibilitiesProvide top-notch customer...


  • Carson City, Nevada, United States Sees Candy Shops Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales operations team, you will be responsible for providing exceptional customer service, managing inbound and outbound calls, and achieving sales goals.Key ResponsibilitiesProvide top-notch customer...


  • Carson City, Nevada, United States Sees Candy Shops Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales operations team, you will be responsible for providing exceptional customer service, managing inbound and outbound calls, and ensuring seamless order fulfillment.Key ResponsibilitiesProvide top-notch...


  • Carson City, Nevada, United States Sees Candy Shops Inc Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone, email, and other communication channels.Key...


  • Carson City, Nevada, United States NFI Full time

    NFI Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at NFI. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing orders, and handling customer inquiries.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Carson City, Nevada, United States Lydia Romero - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Lydia Romero - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving the growth of our successful insurance agency.ResponsibilitiesEstablish and...


  • Carson City, Nevada, United States GE Healthcare Full time

    Job DescriptionWe are seeking a qualified individual to join our team at GE Healthcare as a Customer Services representative.Key Responsibilities:Assist clients and patients in a fast-paced customer service capacityCreation and/or maintenance of recurring monthly medical supplyAbout the Role:This position involves working with clients and patients to provide...


  • Carson City, Nevada, United States Northern Nevada Appliance Outlet, LTD Full time

    Job OverviewNorthern Nevada Appliance Outlet, LTD is seeking a highly motivated and customer-focused individual to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, handling service requests, and resolving customer complaints in a professional and courteous...


  • Carson City, Nevada, United States GE Healthcare Full time

    **About GE Healthcare**We are a leading global medical technology and life sciences company dedicated to transforming patient care through our innovative medical imaging and information technologies.**Job Summary**We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer support...


  • Carson City, Nevada, United States Nicole Williams DDS PA Full time

    Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. As a Customer Service Representative, you will be responsible for establishing customer relationships and following up with customers, as needed. You will use a customer-focused, needs-based review process to educate customers about...


  • Carson City, Nevada, United States Sees Candy Shops Inc Full time

    Job DescriptionSee's Candies is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our clients via phone and email.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issues.Process orders,...


  • Carson City, Nevada, United States Nicole Williams DDS PA Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions.Responsibilities:Customer...


  • Carson City, Nevada, United States Sees Candy Shops Inc Full time

    Job Title: Customer Service/Sales OperationsAt See's Candies, we're seeking a talented individual to join our team as a Customer Service/Sales Operations professional. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences through phone and email interactions.Key Responsibilities:Provide top-notch...


  • Carson City, Nevada, United States CVS Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our Medicare Customer Service team at CVS Health. As a key member of our team, you will be responsible for providing exceptional customer service to our Medicare Advantage members via inbound calls, internet inquiries, and written correspondence.Key...


  • Carson City, Nevada, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...