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Product Support Specialist

2 months ago

Amityville, New York, United States Randstad Full time

Join Our Team as a Product Support Administrator

If you are a dedicated professional with a strong commitment to providing outstanding customer service, we invite you to explore this opportunity. We are looking for individuals who can showcase their relevant experience and skills in their application.

What We Offer:

  • Comprehensive benefits package, including medical coverage, profit sharing, 401(k) plan, health insurance, and paid time off.
  • Opportunities for personal and professional growth.

Compensation: $25 - $27 per hour

Work Schedule: First Shift, 8 AM - 5 PM

Education Requirement: High School Diploma

Key Responsibilities:

  • Maintain and update product documentation.
  • Manage vendor order creation and follow-up.
  • Receive and process purchase orders.
  • Communicate effectively with vendors and freight forwarders.
  • Create and maintain Excel spreadsheets.
  • Assist in trade show preparations.
  • Prior experience in a product department is essential.

Essential Skills:

  • Order Processing
  • Data Entry
  • Effective Verbal Communication
  • Customer Service and Support
  • Strong Customer Relations
  • Typing Proficiency
  • Basic Computer Skills
  • Written Communication Skills

Qualifications:

  • Minimum of 2 years of relevant experience.
  • Experience level: Experienced.

Randstad is a leader in connecting talented individuals with exceptional companies. Our dedicated agents are committed to understanding your employment needs and will work tirelessly to align your skills and qualifications with the right opportunities. We offer a range of employment options, including temporary, temporary-to-permanent, and permanent positions.

Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace and welcome applicants from all backgrounds.

Accommodations: Randstad is dedicated to ensuring that our hiring and interview processes are accessible to all applicants. If you require assistance, please let us know.

Compensation Considerations: Pay for successful candidates will be determined based on various factors, including education, work experience, job location, specific duties, and certifications. Additionally, Randstad provides a comprehensive benefits package, including health benefits, an incentive program, and 401(k) contributions, all based on eligibility.

This job posting will remain open for applications for a limited time.